Frequently Asked Questions

Everything you need to know about your Sky and Sol journey.

Are your beauty products cruelty-free and vegan?

Yes, all Sky and Sol products are 100% cruelty-free and vegan. We never test on animals and ensure all our ingredients are ethically sourced and plant-based.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on your location and customs processing.

What is your return policy?

We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the product within 30 days of receipt for a full refund or exchange.

Can I track my shipment?

Absolutely. Once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.

Are your formulas safe for sensitive skin?

Our products are formulated with clean, non-toxic ingredients designed to be gentle. However, we always recommend performing a patch test on a small area of skin before full application.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.